Agenda
Leadership Track

Monday, November 4th

8:30 - 9:30am

10:00 - 11:00am

11:00 - 12:00pm

1:00 - 2:00pm

2:00 - 3:00pm

3:30 - 4:30pm

4:30 - 5:30pm

KEYNOTE: Branding Your Urgent Care - FINCH Brands

Branding Session Workshop - FINCH Brands

Reputation Management: How to Handle Bad Reviews - Tristan Davis

Advocacy Speaker Panel - Senator Welch, Shaun Ginter, John Kulin, Lynne Rosen

Internet Marketing - DX Marketing

Emerging Technologies in Urgent Care - David Stern, MD

Understanding Your Value & Preparing for a Merger, Acquisition or Joint Venture - Marc Anderson

Tuesday, November 5th

8:00 - 9:00am

9:00 - 10:00am

10:30 - 11:30am

11:30 - 12:30pm

Hospitality and Customer Service Strategies in Urgent Care - Melissa Coccamo

Creating the "Ideal" Urgent Care Experience - Alan Ayers, Velocity Urgent Care

Key Components of an Effective Compliance Program in Urgent Care - MedTrainer

Shared Successes and Challenges in Implementing Compliance in Urgent Care - Round Table Discussion

Provider Track - Earn up to 9 AMA PRA Category 1 Credit(s)

Monday, November 4th

8:30 - 9:30am

10:00 - 11:00am

11:00 - 12:00pm

1:00 - 2:00pm

2:00 - 3:00pm

3:30 - 4:30pm

4:30 - 5:30pm

KEYNOTE: Branding Your Urgent Care - FINCH Brands

Identifying and Addressing Human Trafficking in the Urgent Care Setting - Ben Silverberg, MD

Review and Update: Sexually Transmitted Infections and UTIs - Ben Silverberg, MD

Advocacy Speaker Panel

Travel Medicine - Frank Illuzi, MD

Leadership Pearls for the Urgent Care Clinician - Brian Cruz, MD

Urgent Care Dermatology - Distinguishing the Benign from the Dangerous - Chirag Patel, MD

Tuesday, November 5th

8:00 - 9:00am

9:00 - 10:00am

10:30 - 11:30am

11:30 - 12:30pm

Antibiotic Stewardship in Urgent Care - Frank Illuzi, MD

Making the Most of Your "5 Minutes" With a Patient - Rajinder Chugh, MD

Tick-Borne Disease - Diagnosis and Management - Brian Cruz, MD

Treating Emergencies in the Urgent Care Setting - Joseph Toscano, MD

NEW - One Day Clinical Track for Nurses, Medical Assistants and Radiology Technicians

Monday, November 4th

8:30 - 9:30am

10:00 - 11:00am

11:00 - 12:00pm

1:00 - 2:00pm

2:00 - 3:00pm

3:30 - 4:30pm

4:30 - 5:30pm

Orientation and Training for Clinical Staff - Bonnie Peterson, RN, Deb Motta, RN, Maria Riccio, RN

Identifying and Addressing Human Trafficking in the Urgent Care Setting - Ben Silverberg, MD

HIPAA and Other Compliance Concerns in Urgent Care and Use of Informed Consents - MedTrainer

Managing Flow in an Urgent Care Setting - Bonnie Peterson, RN, Deb Motta, RN, Maria Riccio, RN

Wound Care and Setup - Joseph Toscano, MD

Emergency Preparedness Protocols in Urgent Care - John Kulin, DO

Review of Narcan and Recognizing Signs of Opiod Abuse in Urgent Care - John Kulin, DO

Agenda not final. Topics and times are subject to change.

*Keynote not eligible for CME credit

PROVIDER TRACK SPONSORED BY:


DESIGNATION STATEMENT

The Urgent Care Association designates this live activity for a maximum of 9 AMA PRA Category 1 Credit(s)TM . Physicians should claim only the credit commensurate with the extent of their participation in the activity.

ACCREDITATION STATEMENT

This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of the Urgent Care Association (UCA)  and the Northeast Regional Urgent Care Association (NERUCA) . The UCA is accredited by the ACCME to provide continuing medical education for physicians.

AAPA accepts certificates of participation for educational activities certified for AMA PRA Category 1 Credit™ from organizations accredited by ACCME or a recognized state medical society. PAs may receive a maximum of 10 Category 1 credits for completing this activity.


 

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