Tom Charland is the founder and CEO of Merchant Medicine, a management consulting firm he founded in 2007 to help hospital systems and large medical groups with urgent care strategy and development. Tom is one of the leading experts on the urgent care and on-demand healthcare industry.
He is formerly the SVP for Strategy and Business Development for MinuteClinic; Executive Director of National Association for Ambulatory Care (NAFAC); CEO Digital Cyclone (acquired by Garmin); Executive Director at Control Data Systems (acquired by British Telecom). In the last several years, he has been quoted regarding walk-in medicine in the Wall Street Journal, New York Times, Chicago Tribune, Boston Globe, Fox News, Dow Jones, and Bloomberg. He also speaks frequently on the subject at investment research meetings and hospital strategy conferences throughout the year. Mr. Charland received a BS in Communications from Boston University. He is a member of the American College of Healthcare Executives (ACHE) and the Urgent Care Association of America (UCAOA).
Tom will present his views on the current state of the urgent care industry, including a look at what we are likely to see over the next five years.
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